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Stadium Information First Aid Souvenirs First aid stations are available in Guest Services on the West side of the stadium and at the First Aid tent on the East side. Trained nurses are on hand. If a doctor is needed, ask any usher. For emergencies, call 911. Souvenirs, novelties and gameday programs are sold inside the stadium. Guest Services Request for Assistance All requests for assistance and reports of discourtesy should be directed to event staff. If you require assistance finding your seat, concession stands, restrooms, or with inquires on parking, be sure to speak with one of the many Show Pros guest services representatives around the stadium. Handicap-Accessible Entrance Entrances are at the West and East Gates of the stadium. Handicap-Accessible Seating Tickets Customers who require accessible seating may submit a request for these seats by calling Mercer Ticket Sales at (478) 301-5470. The Ticket Office will open 3 hours prior to kickoff. The Ticket Office closes at halftime. Reselling of tickets for an amount greater than the printed price is prohibited. Lost and Found Gates Please report any item to the information booth behind the West stands of the stadium. Unclaimed articles are transported to the Mercer Police station on Winship Avenue. All gates are open 1.5 hours prior to kickoff. Drake Field House will open 2 hours prior to kickoff for all fans with valid credentials. Concessions Concession stands are located at the East and West stands inside the stadium. Will Call Will Call tickets can be claimed at one location only. The Will Call Booth is located in the Butler Family Plaza next to Gate 2. A picture ID must be shown to pick up Will Call tickets. Tickets Purchased Online Tickets purchased in advance can be picked up on gameday at the Will Call booth beginning 3 hours prior to kickoff or at the Mercer Ticket Sales University Center location weekdays from 10 a.m. until 2 p.m. 2013 Football Fan Guide 13