"[IN THE SERVICE INDUSTRY],
RELATIONSHIPS ARE
EVERYTHING. I LOVE THE
PEOPLE I WORK WITH. IT'S
ALSO ABOUT BUILDING
RELATIONSHIPS WITH
CUSTOMERS, ESPECIALLY ONES
I'VE BEEN TAKING CARE OF SO
LONG. I'VE TURNED KIND OF
INTO A FAMILY MEMBER NOW.
IT'S REWARDING."
- VALENTINE FERNANDES
25 YEARS AT NATALIA'S
